Frequently Asked Questions

Payment

What payment methods do you accept? We accept cryptocurrency (USDT TRC-20). Our wallet address is provided directly by our sales team after order confirmation.
Is payment safe? Yes — we confirm stock and final price before payment, and every order is backed by a COA. Contact us for order references.

How fast do you ship? In-stock items are dispatched within 24–48h of payment confirmation.
Do you provide tracking? Yes, a tracking number is provided for every order (DHL, FedEx, UPS or postal service depending on destination).
Is packaging discrete? Yes — neutral packaging with no product markings for sensitive destinations.

What purity do you guarantee? HPLC/GC ≥ 98% on all listed products; full COA, NMR/LC-MS spectra available on request.
Can I get a sample? Small quantities (10–25 g) are available for evaluation on selected products.
Do you offer bulk pricing? Yes — tiered pricing from 100 g up to kg and multi-kg quantities. Message us on WhatsApp for a quote.
Can you synthesize custom compounds? Yes, custom synthesis and scale-up services are available by agreement.

What is the minimum order? Most products can be ordered from 10 g. MOQ varies by product — ask us.
How do I contact support? WhatsApp is fastest: +44 7343 071685, or email sunlele8888@gmail.com.

Message us on WhatsApp — we usually reply within minutes during business hours.